Call routing is the process of directing incoming phone calls to the appropriate destination based on predefined rules. It ensures that calls are efficiently handled and directed to the right person or department.
Despite claims to the contrary, and a rise in business confidence, many businesses are still feeling the effects of the GFC, with all its attendant after-effects.
What exactly does this new hybrid workspace actually mean for the future of office spaces?
Do you know what your customers really think about your company, products, or services?
Coronavirus has seen remote and hybrid work models put in place to meet health regulation requirements.
Small businesses don't need to spend big to market their brands successfully.
Below are a few ways businesses can enhance their employees and business work ethic to build a robust workforce.
Although plenty of entrepreneurs have succeeded without mentors, it’s always easier having a helping hand.
In today’s modern working environment where flexibility is key, there are a range of working environments to choose from, including serviced and virtual offices.
