Call routing is the process of directing incoming phone calls to the appropriate destination based on predefined rules. It ensures that calls are efficiently handled and directed to the right person or department.
This piece has been reproduced from an article featured in Business Spectator, by Australian business commentator, Alan Kohler.
Coronavirus has seen remote and hybrid work models put in place to meet health regulation requirements.
Small businesses don't need to spend big to market their brands successfully.
Once you’ve made the decision to start your own company, you’ll find that financing is one of the most difficult obstacles an entrepreneur has to overcome.
Below are a few ways businesses can enhance their employees and business work ethic to build a robust workforce.
In today’s modern working environment where flexibility is key, there are a range of working environments to choose from, including serviced and virtual offices.
What exactly does this new hybrid workspace actually mean for the future of office spaces?
Although plenty of entrepreneurs have succeeded without mentors, it’s always easier having a helping hand.
