Call routing is the process of directing incoming phone calls to the appropriate destination based on predefined rules. It ensures that calls are efficiently handled and directed to the right person or department.
It’s perfectly reasonable to expect high performance levels from your staff, but you’ll find it’s much easier to achieve this goal if you also work hard to boost employee engagement.
In today’s modern working environment where flexibility is key, there are a range of working environments to choose from, including serviced and virtual offices.
Although plenty of entrepreneurs have succeeded without mentors, it’s always easier having a helping hand.
Do you know what your customers really think about your company, products, or services?
Despite claims to the contrary, and a rise in business confidence, many businesses are still feeling the effects of the GFC, with all its attendant after-effects.
This piece has been reproduced from an article featured in Business Spectator, by Australian business commentator, Alan Kohler.
Coworking Spaces are the game-changer any professional business needs to utilize. Imagine a workspace where you have the freedom to choose your location every day. That's hot desking – the new way to work smart and boost productivity.
Once you’ve made the decision to start your own company, you’ll find that financing is one of the most difficult obstacles an entrepreneur has to overcome.
